Type: Full Time
Want to be a part of the most audacious and radically EXCELLENT
Paint & Decorating Retailer in the Country? Join our amazing team where you are not only a part of growing company
but also a family! The JC Licht family where everyone is equally important.
We're JC Licht, and we've been giving expert advice and assistance to those looking to breathe new life into their
Chicagoland homes since 1907. Our customers are also our neighbors and friends, and they trust us to share our
expertise and provide them with superior products and outstanding service. JC Licht service professionals are
trained in our extensive line of products and are skilled home-project experts who can help you every step of the
way.
J.C. Licht founded in 1907, is a full-service paint and decorating retail destination featuring Benjamin Moore
Products. We presently have 48 locations in the greater Chicago area. There are exciting opportunities for growth
throughout this region.
We are currently looking for passionate and dedicated individuals to join our Store Management team.
If you are looking for a work environment that encourages personal growth, responsibility and a shared vision for
providing incredible customer service, then JC Licht wants you!
Summary: The primary responsibly of the Store Manager is to monitor operations and profitability of
the store.
Responsibilities
Human Resources:
- Active involvement in the recruitment, selection, and hiring of store team members.
- Must ensure that all store employees have a working knowledge of various products. When necessary, develop
training programs.
- Must ensure employees deliver excellent customer service to our customers.
- Encourage a viable team-oriented working environment through good communication.
- Ensure that the store is properly staffed at all times.
- Must supervise employees.
- Conduct periodic performance reviews for the purpose of assessing employee performance. When necessary, must
also administer disciplinary action in accordance with company policy.
- Ensure that the store complies with all federal/state regulations and company policies including, but not
limited to: ADA, EEOC, Workers Compensation - Wage & Hour, Sexual Harassment, etc.
Store Operations:
- Active involvement in the recruitment, selection, and hiring of store team members.
- Must ensure that all store employees have a working knowledge of various products. When necessary, develop
training programs.
- Must ensure employees deliver excellent customer service to our customers.
- Encourage a viable team-oriented working environment through good communication.
- Ensure that the store is properly staffed at all times.
- Must supervise employees.
- Conduct periodic performance reviews for the purpose of assessing employee performance. When necessary, must
also administer disciplinary action in accordance with company policy.
- Ensure that the store complies with all federal/state regulations and company policies including, but not
limited to: ADA, EEOC, Workers Compensation - Wage & Hour, Sexual Harassment, etc.
Financial Management:
- Monitoring accounts payable, accounts receivable and banking procedures. Resolve problems as necessary.
- Understand and utilize various business reports to identify sales, gross margin, and expense control
opportunities.
- Maintain a complete understanding of the company’s purchasing policies and procedures.
Customer Focus:
- Resolve customer issues in a proper and efficient manner.
- Assist all customers in a professional and timely manner upon them entering the retail store.
- Answer customer telephone calls promptly and in an appropriate manner per company guidelines.
- Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.
- Ensure that the physical appearance of the store is maintained and that all equipment is in excellent working
condition.
- To suggestively sell additional merchandise to the customer assisting the customer in completing their projects.
- Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled
time.
Account Management:
- Provide support in the development of new accounts and increase sales of current accounts through a targeted
sales initiative.
- Ensure that commercial accounts are properly set up and administered.
- Assist with outside sales calls when necessary.
- Adhere to all company policies and procedures outlined in the JC Licht Employee Handbook.
Requirements
- Requires a two or four year college degree or equivalent work experience.
- Effective financial planning and management skills.
- Strong interpersonal communication skills.
- Minimum of 2 years retail experience, preferably industry related.
- Background in inside sales.
- Job involves a wide variety of tasks including bending, lifting, and sitting. Individual must be able to lift at least 50 pounds.
- Individual will usually be required to work a minimum of 50 hours per week.
Benefits
- 401(k) program.
- Health, dental and vision insurance.
- Life insurance.
- Paid Time Off (PTO) and paid holidays.
- Training and development.
- And much more!
APPLY
FOR THIS POSITION
JC Licht is proud to be an equal opportunity employer.
Substance-Free
Workplace
