• Type: Full Time

This position is to provide superior service to all customers and assist the management team as needed.


Responsibilities

  • Assist all customers in a professional and timely manner upon them entering the retail store.
  • Answer customer telephone calls promptly and in an appropriate manner per company guidelines.
  • Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.
  • Assist store managers with outside sales calls when necessary.
  • Determine a customer’s needs by asking questions and listening to the customer’s response.
  • Suggestively sell additional merchandise to the customer assisting the customer in completing their projects.
  • Actively participate in all provided training programs offered by the retail store.
  • Maintain merchandising standards established by store managers and /or operational managers including product display sand promotional displays etc.
  • Actively participate in store activities including stocking shelves, carrying merchandise out for the customer.
  • Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time.
  • Participate in all daily housekeeping responsibilities that include interior/exterior maintenance, product organization, etc.
  • Adhere to all company policies and procedures outlined in the retail employee handbook.
  • Process all Sales transactions in a timely and accurate manner adhering to all operational procedures concerning transactions.
  • Accurately complete all opening and closing procedures.
  • Other duties as assigned.

Requirements

  • A minimum of a high school diploma.
  • Demonstrated skills in customer service and negotiating.
  • Detail oriented and ability to manage your time efficiently and appropriately.
  • Must have strong organizational skills and the ability to multi-task.
  • Must be able to regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.
  • Experience in retail hardware sales is preferred.

Benefits

  • 401(k) program.
  • Health, dental and vision insurance.
  • Life insurance.
  • Paid Time Off (PTO) and paid holidays.
  • Training and development.
  • And much more!

JC Licht is proud to be an equal opportunity employer.

Substance-Free Workplace